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Our absolute priority is to offer the safest service possible to customers, riders and restaurants. We have taken a number of important actions, focused on extreme safety measures for restaurants, ...

If you have a voucher code, you can redeem this in the app or on the website. If you’re using the app, go to your account and add the code into the ‘Enter a Promo Code’ field. On the website, click...

If your payment method is rejected and you are using a valid credit card from Mastercard, Visa, or American Express, then please contact your bank for assistance.

Check the following possibilities: Your payment method might be rejected if you aren't using a valid credit card from Mastercard, Visa, or American Express to pay your food delivery bills. If y...

‘Contact-free delivery’ is mandatory for all deliveries in Singapore. Riders will follow the following process to ensure there is no contact when the food is delivered. Riders will be asked to let ...

Our absolute priority is to offer the safest service possible to customers, riders and restaurants. We have taken a number of important actions, focused on extreme safety measures for restaurants, ...

We have a dedicated team that looks after your entire Deliveroo experience, from the moment you place an order right through to it arriving with you. However, we do understand that sometimes things...